25% of Japan firms have failed to accommodate workers with disabilities: survey
A Mainichi Shimbun survey found that one in four major Japanese companies failed at some point to provide legally required reasonable accommodations for employees with disabilities, despite strengthened obligations under disability discrimination and employment laws. Of the 92 firms responding, 23 reported such failures, citing issues such as inadequate workplace environments, high costs and time needed to make facilities barrier-free, poor coordination or communication with employees, and cases where insufficient support led to resignations. While most companies also reported successful accommodations—including job-coaching support and allowing tools like earmuffs or sunglasses—many called for clearer case studies and a dedicated consultation desk to help assess appropriate measures without creating undue burdens.







