The Japan Association for the 2025 World Exposition is tackling transportation challenges after a service suspension on Osaka Metro Co.’s Chuo Line stranded visitors at the site last week. On Monday, the association admitted that information sharing about the incident was insufficient, vowing to improve its handling of such cases.
A disability rights group has submitted over 23,000 signatures to JR Kyushu, urging an investigation and stronger safety measures following the death of a visually impaired woman at Tsukumi Station in Ōita Prefecture three years ago. The woman was struck by a limited express train during unstaffed hours in December 2022. The group, comprising people with visual and physical disabilities, also delivered a written statement reflecting concerns from visually impaired passengers. During a meeting at JR Kyushu’s Ōita branch, members called for clear rescue protocols for falls from platforms. Co-representative lawyer Yasuyuki Tokuda urged JR to take the voices of disabled passengers seriously.
A lawsuit challenging JR Kyushu’s move to make stations in Oita Prefecture unstaffed has intensified after plaintiffs, including people with disabilities, criticized the company for failing to fully investigate the 2022 death of a visually impaired elderly woman hit by a train at Tsukumi Station. At a briefing on August 11, they argued that unstaffing compromises passenger safety, with supporters submitting a petition of more than 23,000 signatures calling for stronger safety measures. JR Kyushu maintains that operational decisions are influenced by profitability, but plaintiffs insist that preventing passenger deaths must remain the railway’s foremost priority.
A disability rights group has submitted over 23,000 signatures to JR Kyushu, urging an investigation and stronger safety measures following the death of a visually impaired woman at Tsukumi Station in Ōita Prefecture three years ago. The woman was struck by a limited express train during unstaffed hours in December 2022. The group, comprising people with visual and physical disabilities, also delivered a written statement reflecting concerns from visually impaired passengers. During a meeting at JR Kyushu’s Ōita branch, members called for clear rescue protocols for falls from platforms. Co-representative lawyer Yasuyuki Tokuda urged JR to take the voices of disabled passengers seriously.
Tactile paving for people with visual impairments in Japan has recently been enhanced with audio guidance, as the developers of the technology aim to improve the lives of people with partial sight and assist sighted tourists. The new braille blocks are marked with black stickers in special patterns. By scanning the coded blocks with a smartphone camera and app, users can listen to audio information about the location and its surroundings.
Uber Japan announced Thursday the launch of a new service intended to assist elderly users with the help of their families. Specifically, the company added a new feature to its app that allows family members to remotely book rides for their elderly relatives. After creating Uber accounts for their elderly relatives, family members can register their own credit cards as a payment method. This allows elderly users, who may not have credit cards themselves, to easily access the ride-hailing service. A spending limit can also be set.
In addition to prepaid transportation integrated circuit (IC) cards, such as Suica and Pasmo, a growing number of railway operators are introducing contactless credit card payments. Some routes have also started adopting facial recognition systems for gate access.
Half of people with mental disabilities or developmental disabilities in Japan have experienced problems using trains, but only 10% have requested reasonable accommodation from train staff, according to a survey conducted by the mental disability group Polke on May 2nd. The revised Act on the Elimination of Discrimination against Persons with Disabilities, which came into force in April 2024, requires private businesses, including trains, to provide reasonable accommodation, but the survey report pointed out that only 10% of people have requested reasonable accommodation, which is a “very serious problem.” It recommended that training for disabled people’s organizations and train staff to learn together needs to be improved.
Half of people with mental disabilities or developmental disabilities in Japan have experienced problems using trains, but only 10% have requested reasonable accommodation from train staff, according to a survey conducted by the mental disability group Polke on May 2nd. The revised Act on the Elimination of Discrimination against Persons with Disabilities, which will come into force in April 2024, requires private businesses, including trains, to provide reasonable accommodation, but the survey report points out that only 10% of people have requested reasonable accommodation, which is a “very serious problem.” It recommended that training for disabled people’s organizations and train staff to learn together needs to be improved.
Transreport is a UK-based accessibility technology company specializing in solutions that enhance travel experiences for disabled and older individuals. Their flagship product, the Passenger Assistance app, allows users to book assistance, communicate access needs, and provide feedback on public transport journeys.
Barrier Free Japan