Deaf Disability Discrimination Hearing Impaired Japan

Hearing-impaired employee reaches settlement with Japanese financial services group ORIX over inadequate accommodation of her accessibility needs

In addition to arranging sign language interpreters, the settlement included training for supervisors for mutual understanding with the hearing impaired and conducting sign language training for employees.

Written with extracts translated from The Chunichi Shimbun

March 4th 2020

TOKYO – A hearing-impaired woman who is an employee at the financial services group ORIX, who was ordered to work from home sued ORIX, claiming that her human rights were abused due to a lack of consideration for her disability needs. 

A settlement was reached on February 21. at the Tokyo District Court by arranging a sign language interpreter during a meeting between the deaf employee and her boss.

The plaintiff Akiko Wada (48) and others at a press conference in Tokyo spoke about the situation. Ms. Wada’s attorney said “it’s a revolutionary settlement.”

In addition to arranging sign language interpreters, the settlement included training for supervisors for mutual understanding with the hearing impaired and conducting sign language training for employees.

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