Disability News Japan Podcast: The Shog-A.I. Shimbun #10: Aeon Cinema Chain Apologizes Over Access Debacle
The day after Ryoko Nakajima made the post, Aeon Entertainment, which operates the cinema chain, issued an apology:
“It has come to our attention that an Aeon Entertainment employee made an inappropriate comment to a customer while assisting the customer to move to another location after the customer had finished watching a movie. We regret the incident and believe that it was caused by a lack of guidance to our employees.”




