Disability Japan Welfare

Setagaya Ward Fails to Pay ¥4.02 Million in Welfare Allowances to 8 People with Disabilities

According to Setagaya ward's Livelihood Support Division, the supplements were not processed the welfare payments of eight people because staff had forgotten to check recipients' disability certificate status or, in some cases, had failed to record disability information received from other municipal departments due to a lack of awareness among the staff responsible.

Extract from The Tokyo Shimbun

November 13 2026

TOKYO – Setagaya Ward in Tokyo announced on the 11th that it had failed to include disability supplements in welfare payments for eight people, resulting in an underpayment of approximately 4.02 million yen over a total of 224 months.

The ward will make retroactive payments covering the past five years.

According to the ward’s Livelihood Support Division, the supplements were not processed because staff had forgotten to check recipients’ disability certificate status or, in some cases, had failed to record disability information received from other municipal departments due to a lack of awareness among the staff responsible.

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