Japan’s revised disability discrimination law must be backed by society [Mainichi Editorial]

From The Mainichi

April 15 2024

TOKYO – We want to build a society where people with disabilities can live just like everyone else.

Japan’s amended law against discrimination targeting people with disabilities has come into effect. The concept of “reasonable accommodation,” or the removal of barriers for people with disabilities in their daily lives, is now required not only of the central government and local authorities but also of private businesses.

Instances of condescending treatment toward people with disabilities or refusal of entry to individuals using wheelchairs or guide dogs remain all too common. A mindset shift is necessary across all sectors, including businesses, schools, hospitals and nonprofit organizations. Efforts must be made to make changes to facilities and provide support for activities within reasonable limits, without imposing undue burdens. These policies are not just for individuals with disability certificates, but for anyone facing daily difficulties with societal barriers due to some form of disability or illness.

The primary challenge lies in ensuring widespread awareness of the law’s requirements among private businesses. The Cabinet Office website provides concrete examples. These include reserving seats near easily accessible entrances for individuals with visual impairments attending training sessions, providing writing boards for people with hearing impairments at eateries, and assisting wheelchair users in reaching items on high shelves. It’s crucial to both draw lessons from these suggestions and listen to the voices of those directly affected.

Strengthening consultation services is also imperative.

In October 2023, the Cabinet Office established a “connection service” to address inquiries from people with disabilities, their families, businesses and local authorities. By February this year, there had been 827 consultations. However, this service is just a pilot project running until March 2025. It should become a permanent fixture.

There may be cases where businesses cannot fully accommodate the desires of people with disabilities. In such instances, it’s worth considering mechanisms to facilitate dialogue and compromise between the parties involved.

Eliminating discrimination is a global trend. The United Nations’ Sustainable Development Goals (SDGs) advocate for the elimination of inequality and the achievement of barrier-free environments. And a society without barriers for people with disabilities should be easier for everyone to live in. It also contributes to addressing the challenges of an aging population. It’s crucial for society to actively pursue efforts to eliminate discrimination, recognizing it as a collective responsibility.